Category Archives: culture

BAD: The New Customer Service – Culture and Experience

I remember a time when (God now I feel old) good customer service wasn’t hard to find. Like bad service was the exception, not the rule, and businesses seemed to care about their customers, or at the very least, their … Continue reading

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All The Little Things To Love

So far for my month of love all I’ve talked about are the people I love. (Yes, I’m grouping my Angel and the squatter as people.) There are a lot of things that I love too: books, chocolate, pretty much … Continue reading

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A Call To Speak

Last Friday the end of the world began – or at least it seemed that way to many. I’ve found two primary groups of people who do not see it this way: the Pollyannas and Trump Supporters. To the people … Continue reading

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My Life is a Bathroom Issue

Last Thursday I had an essay published in The Dallas Morning News about what it’s like to appear female and use the Men’s restroom. When talking about this “issue” so rarely do people seem to consider what happens when a … Continue reading

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When Did The Literary Community Become A Trump Rally/Hate Fest?

A few weeks ago while on vacation in Florida I checked my Facebook and saw my feed all atwitter. Antioch College published a piece by Daniel Harris in their winter issue – and it made people angry. Why? Because it … Continue reading

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